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Frequently Asked
Questions
Getting Started
How can I get a price?
Our "Instant Quote"
feature gives you a
simple way to find out
the cost of your
project. Just enter the
number of words in your
document, choose the
currency and languages
and then click the
"Calculate Quote"
button. The price will
be automatically
calculated and will
include any discounts
for volume.
For more complex
projects (those with
hundreds or thousands of
pages of text) or if you
cannot see the languages
you require, or would
like to discuss your
project in more detail,
please
contact us.
Which service level
should I choose?
Corporate Translation
Services
offer two
levels of service you
can choose from:
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An Express
Service 24
hour
service
is
available
by
special
arrangement.
Please
email
us
for
details.
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How do you
charge and what
are the rates?
Corporate
Translation
Services charge
on a per word
basis for every
language. Rates
vary depending
on the level of
service
required, the
language type
and the number
of words in your
document. You
can select one
of three
currencies: US
Dollars,
British
Pounds and
Euros. Use our "Instant
Quote" feature
on
the
home page
to view rates by
currency
and language.
When you are
ready to upload
your document
for translation,
just click on
the Translate
Now! button on
the
home page
and place your
order.
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How is volume
pricing
calculated?
Volume pricing
applies to all
orders over
10,000 words.
The more words
you need
translated, the
larger the
discount you
will receive.
For example:
Discounts will
be applied as
follows:
First 5,000 words No Discount
5,001 10,000 words 10% Discount
10,001 20,000 words 12% Discount
20,001 40,000 words 15% Discount
40,001 80,000 words 20% Discount
80,001 160,000 words 30% Discount
160,001 320,000 words 40% Discount
320,001 1000,000 words 50% Discount
Why are your
exchange rates
different from
the current
rates?
Our charges are
not
automatically
adjusted to
reflect small
fluctuations in
exchange rates.
Our customers
tell us that it
helps them with
budgeting when
we use a fixed
exchange rate. It
also ensures
that our pricing
remains most
competitive.
Documents &
Files
Which
document types
can you
translate?
Please ensure
that all
documents you
submit to
Corporate
Translation
Services are in
any of the
following
formats:
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.doc
(Microsoft Word)
.rtf
.txt
.pdf
.htm
.html
How can I
retrieve my
translated
documents?
When your
translation is
ready we will
return
it
to
you
by
email.
How do I view
documents that
use different
characters?
Corporate
Translation
Services
translate from
English into
many languages,
some of which
use
different
character sets.
When you receive
your translated
document, the
document will
only display
correctly if
your computer
supports the
language in
question.
If you are using
a Windows
operating
system, you can
download support
for double-byte
character sets
from Microsoft.
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If you are
using
Internet
Explorer 4.0
or above,
please
click here.
Just choose
the language
required.
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Tick the box
for your
language
support
needs.
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Click
"Download
Software"
and follow
the prompts
through the
installation.
Note: This
language
update will
cause your
system to
reboot.
The next
time you
open your
translated
Word
document,
you will see
the document
in its
appropriate
character
set.
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Translations
& Translators
Which
languages do you
translate?
Our team of over
100 professional
translators will
translate all of
your documents
between any of
the following
languages:
English (all
versions),
German, French,
Italian,
Spanish,
Portuguese,
Norwegian,
Swedish, Finish,
Danish, Dutch,
Russian,
Buelorussian,
Ukrainian,
Moldavian, other
CIS states
languages
(Georgian,
Armenian,
Azerbaijani,
Kyrghiz, Kazakh,
Turkmen etc.),
Latin, Latvian,
Estonian,
Lithuanian,
Polish,
Rumanian,
Bulgarian,
Czech, Slovak,
Slovenian,
Bosnian,
Serbo-Croatian,
Hungarian,
Albanian, Greek,
Afrikaans,
Hebrew, Hatian
Creole, Chinese
(Traditional and
Simplified),
Japanese,
Korean, Farsi,
Arabic, Afghan,
Kurdish,
Indonesian,
Philippino,
Malay,
Vietnamese,
Laotian.
Other language
translations are
also available
on request.
Please
contact us
if
the language
you
require
is not listed
above.
Who are your
translators?
Our large team
of translators
come from all
corners of the
world. Corporate
Translation
Services only
use native
speakers and
only those who
are highly
experienced in
translation. Our translators are experts in general translation, technical translation, business translation, marketing translation, financial translation, legal translation, medical translation, website translation and
software localization
to
name
but
a
few.
When will my
translation be
ready?
Corporate
Translation
Services have two
main
types
of translation
each with a
different level
of service:
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An Express
Translation
Service
with
24
hour
turnaround
is
also
available
by
special
request.
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What are Machine
Translations?
These are
translations
carried out by
computers.
Machine
translations (at
this point in
time) are not
perfect. However
these FREE
machine
translations are
useful for basic
emails, web
pages and
correspondence.
Since computers
still do not
have the
language
capabilities &
abilities of
humans, these
machine
generated
translations
should only be
used for
non-critical
translations to
get the overall
meaning of a
document.
Payment
Is your web
site secure?
Corporate
Translation
Services operate
a fully secure
environment for
placing
translation
orders. You can
be confident
that all orders
and
communication
with us are
fully protected.
Corporate
Translation
Services use
WorldPay &
PayPal
to
ensure a 100%
secure shopping
experience.

Which Credit &
Debit Cards do
you accept?
Corporate
Translation
Services use
WorldPay &
PayPal
for all
our online
payments. You
can pay using a
wide range of
credit and debit
cards including
Visa,
MasterCard,
Switch, American
Express, JCB,
Diners, Laser
and Electron.

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Will I receive
an invoice?
For all
translations
(except our FREE
machine
translations) we
can
email you
an invoice after
completion of
the project. We
do not normally
mail out
invoices where a
payment has been
made by credit
card.
What is VAT &
must I pay it?
VAT stands for
value added tax
and is a tax
added to all
purchases made
within the EU
(European
Union). If you
are located in
the United
States or
anywhere outside
the EU our
ordering system
will recognise
your address as
VAT exempt and
you will not be
changed this
tax.
I am a freelance translator. How can I apply for a job in your translation company?
Our translation company welcomes the opportunity to work with experienced freelance translators and interpreters worldwide. Corporate Translation Services requires all translators to have a professional-level experience in translation or interpretation. A university degree in a technical subject and an established record of performance in commercial translation / interpretation
is
desireable.
We are unable to reply to individual resume submissions, but those candidates who meet the minimum requirements outlined below will be eligible for consideration on future assignments. The
following
link
provides
more information about translation jobs.
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Corporate Translation
Services
Ireland Office: 44 Northumberland Road,
Ballsbridge, Dublin 4,
Ireland.
Tel: +353 1 6678818 Fax:
+353 1 6840100
Slovakia Office:
Popradska 84D, 040 01 Kosice, Slovakia. Tel: +421 917 545 671
email:
info@corporate-translation-services.com
© 2005 copyright www.corporate-translation-services.com
Language Translation Services
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